Scheduling
EXISTING CLIENTS MAY EXPERIENCE AN ERROR WHEN LOGGING IN TO BOOK:
Our provider has updated their software, which has resulted in a potential error message that it does not recognize your existing email and password combination. If you get this error, no need to create a new account, however you will need to reset your password.
• Click “My Account” in one of the windows below, and then “request a new password”.
• Enter your email and confirm; this will then prompt you to check your email.
• In the email click “create new password”, which will then direct you to Minbody’s website.
• After resetting, you can return to our website (refresh the page if it’s still open) and you should be all set to log in to book.
If you would like help navigating this process, or would prefer to book over the phone please call our front desk staff at 503.238.1065
We apologize for the inconvenience!
• If you are booking for multiple people please create separate appointments for each person attending, or call the front desk for assistance.
• Card information is required for all bookings. When booking, you agree to the cancellation policies listed below. You will not be charged until the time of service.
You will be asked to log in to or create a MindBody account below:
Silent Hours: 10 am - 11 am & 9 pm - 10 pm
July - August Pool Temperature: 90° Open - 7pm & 104° 7pm - 10pm
Soak and Sauna is not included with Wellness Services (Call the front desk to pair additional services together)
Bath House is closed until 4pm on Wednesdays
Appointment reminders may show extra time at the end of your service to account for the practitioners rest period.
Please disregard, this time is not included as a part of your massage. Appointments will start at the chosen time, and end according to the duration selected.
Cancellation Polices
Practitioner Session
100% of the session price is charged if cancelled, rescheduled or "no-showed"
less than 48 hours from the appointment start time.
Appointments are transferable if someone else is available to take your scheduled time. Individual practitioners may consider a fee reduction on a case-by-case basis. We understand that unforeseen circumstances do occur, yet wish to honor the time reserved for you and our practitioners.
Soak and Sauna
Please notify us at least 2 hours prior to your booking, otherwise 50%
of your bathhouse service price will be charged for all no-show appointments.
If we do not hear from you and you are more than 15 minutes late, your appointment will be forfeited to allow space for others. If you need to cancel or are running late please notify us at (503) 238-1065. Choose Extension 1 for same-day appointments. If we are unable to answer your phone call a voicemail or text is sufficient notification.